Privacy Policy

Last updated: Dec 31, 2024

Introduction

VIP Fitness & Lifestyle ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

We collect personal information, such as your name, email address, phone number, and details you provide when submitting forms, signing up for an account, or booking services through our website.

How We Use Your Information

We may use your personal information for the following purposes:

To provide and maintain our services: This includes monitoring the usage of our website and services.
To manage your account: Personal data is used to manage your registration as a user and grant access to available features.
To fulfill contracts: For developing, complying with, and completing any contracts related to our services.
To communicate with you: This includes email, phone calls, SMS, or other forms of electronic communication to provide updates and notifications about our services.
To provide promotions and information: Sending you news, special offers, and details about other services unless you opt out.
To manage your requests: Addressing and resolving inquiries you submit.
To analyze and improve: Using tools like Google Analytics to monitor and improve website performance and user experience.

Sharing Your Information

We may share your personal information in the following scenarios:

With service providers: To monitor, analyze, and facilitate the use of our services, including Google Analytics.
With Mindbody: For managing bookings and accounts.
For business transfers: During any merger, sale of assets, financing, or acquisition of our business.
With affiliates and business partners: To offer certain products, services, or promotions.
Public interactions: If you interact with others on public platforms, your profile and activities may be visible.

We do not use cookies on our website at this time.

Law Enforcement and Other Legal Requirements

We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court or government agency). Additionally, we may disclose information to:

Comply with legal obligations.
Protect and defend our rights or property.
Investigate or prevent potential wrongdoing related to our services.
Safeguard the personal safety of users or the public.

Data Security

We implement reasonable security measures to protect your personal data, including encrypting payment information and limiting access to sensitive data.

If you have questions or concerns about this Privacy Policy, please contact us:
Email: info@vipfit.ca
Address: 101-1541 W Broadway, Vancouver, BC V6J1W7

Legal Compliance

We comply with Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act). You may request access to, correction of, or deletion of your personal data.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Please check this page periodically for any changes.